Fine Art Prints ship within 4-5 business days. Framed art can take up to 7-9 business days. Tracking information will be sent via email once your order is on its way. For more information please visit our Shipping and Returns page here.

An email with a link to download your print(s) will be sent within a few minutes of your purchase! If you haven’t seen it, check your spam or promotions folder. Still no luck? Shoot us an email at info@beatahome.com and we’ll get the files to you ASAP!

Unfortunately, not at this time. For more information please visit our Shipping and Returns page here.

Our digital downloads are a great option if you are looking for a print to fit a unique frame size or to print on a unique material. The digital downloads for landscape images are also compatible with the Samsung FrameTV. You can learn all about using digital downloads here.

Unfortunately because each order is crafted specifically for you, we are unable to process cancellations, refunds, returns, or exchanges.

Printers may ask for written proof of permission prior to printing our files, especially ones that include an artist signature. You can find that express permission here in our Terms and Conditions under Section 3, ‘License to Use the Prints’.

If your artwork arrives damaged, please reach out to us at info@beatahome.com within 7 days of the delivery date. We will make every effort to arrange for a suitable replacement or repair. To expedite this process, we ask that you provide us with photographs of the artwork and its original packaging. These images can be sent to us via email at info@beatahome.com. Please also retain both the artwork and its original packaging until a replacement or repair has been confirmed. Please be aware that failure to meet these requirements may hinder our ability to assist with replacements or repairs.